.c-empty{overflow-x:hidden;flex-shrink:0}.c-empty .empty-wrap{display:flex;flex-direction:column;align-items:center;padding:2.667rem 0}.c-empty .empty-wrap img{width:7.067rem;height:6.667rem;flex-shrink:0}.c-empty .empty-wrap .msg{margin-top:1.333rem;margin-right:.667rem;font-size:2rem;color:#999}.total-label[data-v-b39f75d8]{text-align:center;line-height:5.067rem;color:#5c91ff}.mescroll-empty[data-v-b39f75d8]{display:flex;align-items:center;justify-content:center;padding-top:70px;overflow:hidden}.title-line[data-v-3a1b09a5]{display:flex;align-items:center;justify-content:center;gap:1.067rem;width:100%}.line[data-v-3a1b09a5]{height:.533rem;flex:1}.left-line[data-v-3a1b09a5]{background:linear-gradient(90deg,var(--title-line-transparent-color),var(--title-line-main-color))}.right-line[data-v-3a1b09a5]{background:linear-gradient(90deg,var(--title-line-main-color),var(--title-line-transparent-color))}.star[data-v-3a1b09a5]{font-size:2.133rem}.star[data-v-3a1b09a5],.text[data-v-3a1b09a5]{color:var(--title-line-main-color)}.text[data-v-3a1b09a5]{font-size:2.667rem;font-weight:700;font-family:SimHei,黑体,sans-serif}.qualification[data-v-3a1b09a5]{position:relative;z-index:15}.qualification-title[data-v-3a1b09a5]{margin:0;padding:.8rem 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.933rem;text-align:center;color:#fff;font-size:1.467rem;border-radius:1.467rem;background:linear-gradient(90deg,#ff9b69,#ffb45f)}.customer-tags span[data-v-3a1b09a5]:last-child{background:linear-gradient(90deg,#ff7a6c,#ff5858)}.tabs-strip[data-v-3a1b09a5]{margin:1.6rem 0 0;position:relative;padding-top:.8rem;box-sizing:border-box;overflow:visible}.tabs-strip-track[data-v-3a1b09a5]{border-radius:2rem 2rem 0 0;background:linear-gradient(121deg,#bfceff 16%,#6296ff 78%);box-shadow:0 .667rem 1.6rem rgba(59,114,240,.18);width:100%;display:flex;padding-bottom:1.333rem}.tab-item[data-v-3a1b09a5]{position:relative;flex:1 1 0%;min-width:0;display:flex;flex-direction:column;align-items:center;justify-content:center;overflow:visible;color:#fff;font-size:1.733rem;font-weight:500;cursor:pointer;z-index:1}.tab-item.active[data-v-3a1b09a5]{z-index:2;padding-top:1.467rem}.tab-item-bg[data-v-3a1b09a5]{position:absolute;top:-.4rem;right:auto;bottom:auto;left:0;z-index:0;display:block;width:118%;height:6.667rem;pointer-events:none;filter:drop-shadow(0 -.133rem .2rem rgba(44,106,236,.1))}.tab-item-bg--middle[data-v-3a1b09a5]{width:130%;left:-15%}.tab-item-bg--flip[data-v-3a1b09a5]{transform:scaleX(-1);filter:drop-shadow(0 -.133rem .2rem 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hsla(0,0%,100%,.55);flex:none;z-index:5}.visit-header button[data-v-210db6b1]{width:4.133rem;height:4.133rem;border:0;border-radius:50%;background:#e8efff;display:flex;align-items:center;justify-content:center}.visit-header strong[data-v-210db6b1]{font-size:2.267rem;font-weight:700;color:#1f2b44}.visit-header>span[data-v-210db6b1]{width:4.133rem}.page-body[data-v-210db6b1]{flex:1;min-height:0;display:flex;flex-direction:column;background:#007aff;overflow:hidden;position:relative}.page-body .action-card-container[data-v-210db6b1]{flex:none;padding:1.333rem;display:flex;gap:1.333rem}.action-card[data-v-210db6b1]{background:#fff;border:none;border-radius:1.6rem;overflow:hidden;flex:1;height:17.333rem;box-sizing:border-box;padding:1.6rem 1.333rem .933rem;display:flex;flex-direction:column}.action-card[data-v-210db6b1] .van-uploader,.action-card[data-v-210db6b1] .van-uploader__input-wrapper,.action-card[data-v-210db6b1] 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.card-head__desc[data-v-210db6b1]{display:block;margin-top:1.067rem;font-size:1.733rem;line-height:2.4rem;color:#888;font-style:normal;white-space:nowrap}.action-icon-wrap[data-v-210db6b1]{flex:none;width:6.533rem;height:6.667rem;display:flex;align-items:center;justify-content:center}.action-icon[data-v-210db6b1]{flex-shrink:0;display:block}.action-icon--mic[data-v-210db6b1]{width:6.533rem!important;height:5.733rem!important}.action-icon--folder[data-v-210db6b1]{width:6.533rem!important;height:6.667rem!important}.primary-btn[data-v-210db6b1]{width:100%;height:4.8rem;margin:0;padding:0;border:0;outline:none;border-radius:1.067rem;background:#007aff;color:#fff;font-family:"Alibaba PuHuiTi 3.0",Alibaba PuHuiTi,PingFang SC,Microsoft YaHei,sans-serif;font-size:2rem;font-weight:400;line-height:normal;display:flex;align-items:center;justify-content:center;box-shadow:none;flex:none;box-sizing:border-box;-webkit-appearance:none;appearance:none;cursor:pointer}.history-wrapper[data-v-210db6b1]{flex:1;min-height:0;overflow:hidden;border-radius:0;display:flex;flex-direction:column;position:relative}.history-wrapper[data-v-210db6b1]:after,.history-wrapper[data-v-210db6b1]:before{content:"";position:absolute;top:0;left:50%;width:108%;transform:translateX(-50%);background-repeat:no-repeat;background-position:top;background-size:100% auto;pointer-events:none;background-color:#007aff}.history-wrapper[data-v-210db6b1]:before{height:6.667rem;z-index:0}.history-scroll[data-v-210db6b1]{flex:1;min-height:0;position:relative;z-index:20;background:linear-gradient(180deg,#fff 16%,#d3e7ff 35%,#c9e1ff 40%,#cee4ff 86%);margin-top:-.667rem}.history-scroll[data-v-210db6b1] .me-box{height:100%}.history-scroll[data-v-210db6b1] .mescroll{background:transparent;min-height:100%}.history-scroll[data-v-210db6b1] .upwarp-nodata{color:#7d91ad}.history-loading[data-v-210db6b1]{position:absolute;top:7.733rem;right:0;bottom:0;left:0;z-index:4;pointer-events:none}.detail-entry-hint[data-v-210db6b1],.history-loading[data-v-210db6b1]{display:flex;align-items:center;justify-content:center}.detail-entry-hint[data-v-210db6b1]{flex-direction:column;gap:1.067rem}.detail-entry-hint__gif[data-v-210db6b1]{width:10.667rem;height:8.6rem}.detail-entry-hint__text[data-v-210db6b1]{font-size:1.867rem;color:#333;text-align:center}.history-section[data-v-210db6b1]{padding:0 1.867rem 2.667rem;min-height:100%;box-sizing:border-box}.ai-brain-btn[data-v-210db6b1]{position:absolute;left:1.067rem;right:1.067rem;bottom:.8rem;height:4.533rem;border:0;border-radius:2.267rem;background:#007aff;color:#fff;font-size:1.867rem;font-weight:700;display:flex;align-items:center;justify-content:center;gap:.533rem;box-shadow:none;z-index:2}.ai-brain-btn__icon[data-v-210db6b1]{width:2rem;height:2rem}.ai-popup[data-v-210db6b1]{height:100%;display:flex;flex-direction:column;background:#f4f6fb}.ai-popup__header[data-v-210db6b1]{height:5.867rem;padding:0 1.867rem;display:flex;align-items:center;gap:1.067rem;background:#fff;border-bottom:1px solid #eef1f6;flex:none}.ai-popup__header strong[data-v-210db6b1]{flex:1;font-size:2.267rem;color:#24314f}.ai-popup__logo[data-v-210db6b1]{width:2.933rem;height:2.933rem}.ai-popup__close[data-v-210db6b1]{width:3.733rem;height:3.733rem;border:0;background:transparent;display:flex;align-items:center;justify-content:center}.ai-popup__body[data-v-210db6b1]{flex:1;min-height:0;overflow:hidden}.transcript-card[data-v-210db6b1]{position:relative;min-height:20.933rem;border-radius:1.2rem;box-shadow:0 .267rem .8rem rgba(71,135,200,.1);margin-bottom:1.6rem;overflow:hidden;background:#fff;transition:transform .15s ease,opacity .15s ease;-webkit-user-select:none;user-select:none}.transcript-card--pressing[data-v-210db6b1]{opacity:.88;transform:scale(.985)}.transcript-card__head[data-v-210db6b1]{min-height:10.4rem;background:#eef6ff;padding:1.867rem 2.133rem;box-sizing:border-box;display:flex;align-items:center;gap:1.6rem}.transcript-card__title-wrap[data-v-210db6b1]{flex:1;min-width:0;display:flex;flex-direction:column;align-items:flex-start;gap:.533rem}.transcript-card__title[data-v-210db6b1]{max-width:100%;font-size:2.4rem;line-height:3.2rem;color:#333;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.transcript-tag[data-v-210db6b1]{flex:none;display:inline-flex;align-items:center;justify-content:center;height:2.4rem;padding:0 1.067rem;font-size:1.6rem;border-radius:.4rem;color:#fff}.transcript-tag--success[data-v-210db6b1]{background:#709dff}.transcript-tag--failed[data-v-210db6b1]{background:#ff8a8a}.transcript-tag--processing[data-v-210db6b1]{background:#ffb84d}.transcript-card__body[data-v-210db6b1]{padding:1.867rem 2.133rem 2.133rem}.card-row--summary[data-v-210db6b1]{align-items:flex-start}.card-row--summary .row-value--summary[data-v-210db6b1]{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;white-space:normal;line-height:2.4rem}.visit-card[data-v-210db6b1]{min-height:20.933rem;border-radius:1.2rem;box-shadow:0 .267rem .8rem rgba(71,135,200,.1);margin-bottom:1.6rem;overflow:hidden;background:#fff}.card-top[data-v-210db6b1]{min-height:10.4rem;background:#eef6ff;padding:1.867rem 2.133rem;box-sizing:border-box;gap:1.6rem}.card-top[data-v-210db6b1],.record-icon[data-v-210db6b1]{display:flex;align-items:center}.record-icon[data-v-210db6b1]{width:6.667rem;height:6.667rem;justify-content:center;flex:none}.record-icon__svg[data-v-210db6b1]{width:6.667rem!important;height:6.667rem!important}.card-info[data-v-210db6b1]{flex:1;min-width:0;display:flex;flex-direction:column;gap:.533rem}.card-title[data-v-210db6b1]{font-size:2.4rem;line-height:3.2rem;color:#333;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:700}.card-tag[data-v-210db6b1]{display:inline-flex;align-items:center;align-self:flex-start;min-width:6.933rem;height:2.4rem;padding:0 1.067rem;box-sizing:border-box;font-size:1.6rem;color:#fff;background:#709dff;border-radius:.4rem}.card-date[data-v-210db6b1],.card-tag[data-v-210db6b1]{justify-content:center}.card-date[data-v-210db6b1]{flex:none;display:flex;flex-direction:column;align-items:flex-end;width:6.933rem}.date-md[data-v-210db6b1]{font-size:2.667rem;line-height:3.067rem;font-weight:700;color:#333}.date-y[data-v-210db6b1]{margin-top:.133rem;font-size:1.6rem;line-height:2.267rem;font-weight:400;color:#333}.card-bottom[data-v-210db6b1]{background:#fff;padding:2rem 2.133rem 2.267rem}.card-row[data-v-210db6b1]{display:flex;font-size:1.867rem;line-height:2.933rem;min-width:0}.card-row[data-v-210db6b1]:not(:last-child){margin-bottom:.667rem}.row-label[data-v-210db6b1]{color:#666;flex:none}.row-value[data-v-210db6b1]{color:#333;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.goHomeBtn[data-v-210db6b1]{position:fixed;bottom:2.667rem;left:50%;transform:translateX(-50%);z-index:22;width:13.333rem;height:5.333rem;color:#0052d9;display:flex;align-items:center;justify-content:center;gap:.667rem;background:#fff;border-radius:3.333rem;box-shadow:0 .533rem 2.133rem 0 rgba(0,0,0,.16)}